Help
Subscription and account
Plans, the trial, billing through Apple, invites, deletion, data, notifications.
- What does Fold'em cost?Fold'em offers three plans and Apple bills all of them: 1 month, 3 months and 12 months, with US prices of $9.99, $24.99 and $49.99.
- How do I cancel, change or refund?All three happen in the App Store, because Apple handles the billing and Fold'em never touches it.
- How do I restore a purchase?Restore purchases sits in two places: the foot of the paywall, beside Terms and Privacy, and the Account section of the Settings tab.
- What happens if I stop paying?Protection needs two things at once: an active subscription and a lock that has not reached its end.
- How does the invite code work?Every subscriber gets one eight character code, and anyone who enters it before buying gets their first month free instead of the usual 7 day trial.
- How do I delete my account?Open the Settings tab, scroll to Account and tap Delete account.
- What data does Fold'em keep?Fold'em keeps the minimum a server needs to hold a lock nobody can quietly switch off: your Apple sign in identifier, the term you chose with its dates, how many things you blocked as counts, periodic check ins saying whether protection is still on, and your keyholder's arrangement.
- Which notifications does Fold'em send?Four kinds, and one switch over all of them.
- What can I change in Preferences?Preferences is the first section of the Settings tab and holds four rows: Notifications, Motivation, Haptics and Block screen.
Still stuck? Email support@foldem.app and we answer within two working days.