Help
Staying honest
How Fold'em knows the block is still on, and what your keyholder is told when it is not.
- How does Fold'em know the block is on?The phone reports on itself, and the server decides what that report means.
- What do Verified, Revoked and Dark mean?They are the three words the server writes about your phone, and only the server writes them.
- What happens if I turn Screen Time off?The app shield runs on Screen Time, so switching that permission off in iOS Settings stops it holding, and Fold'em says so instead of pretending otherwise.
- What is the app deletion lock?It is an optional restriction that stops apps being deleted from the phone while it holds, so that deleting Fold'em stops being the easy way around the block.
- What if I delete and reinstall the app?Deleting Fold'em is not a way out of a term.
Still stuck? Email support@foldem.app and we answer within two working days.